Terms & Conditions

A legal Disclaimer

By accessing and using the IT AT HOME, LLC website (hereinafter referred to as "the Site"), you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using the Site. Your use of the Site constitutes your acceptance of these terms.

Amendment of Terms

IT AT HOME, LLC reserves the right to amend or modify these terms and conditions at any time, without prior notice. It is your responsibility to regularly review the terms to stay informed of any changes. Your continued use of the Site after any modifications indicates your acceptance of the updated terms.

Age Restrictions

The Site is intended for use by individuals who are at least 18 years of age or the legal age of majority in their jurisdiction. By using the Site, you confirm that you meet these age requirements.

SMS Communication Consent

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice or obtain your consent. This includes text messaging opt-in and consent data, which will not be shared with any third parties.

Types of SMS Communications

if you have consented to receive text messages from IT at Home, LLC, you may receive messages related to the following:

Send communications about Scheduled or past appointments
Send Communication in a form of Follow-up messages
To Provide Information Pertaining to Billing inquiries
To Provide And Personalize Our Services.
To Send Periodic Emails And Updates, Including Newsletters, Offers, And Promotions.
To Improve Our Website And User Experience.
To Respond To Inquiries And Customer Service Requests.
To Manage SMS Communications, Including Consent And Opt-In Preferences.

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 messages per week related to appointment reminders, billing updates, or other important notices.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

OPT-In SMS

You may opt-in to receive SMS messages from IT aT HOME, LLC in the following ways:

Express verbal agreement during a conversation
Completing and submitting an opt-in request via an online form

Opt-Out SMS

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. Reply “STOP” to any SMS message

help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at INFO@IT-aTHOME.COM.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy policy and Terms and conditions pages.
Message frequency may vary

Privacy policy

A Legal Disclaimer

This Privacy Policy outlines how IT AT HOME, LLC (referred to as "we," "our," or "the Company") collects, uses, and protects the personal information of users visiting the website or interacting with us via text message.

IT AT HOME, LLC reserves the right to amend or modify this Privacy Policy at any time, without prior notice. It is your responsibility to regularly review the policy to stay informed of any changes. Your continued use of the Site or SMS communication after modifications indicates your acceptance of the updated policy.

INFORMATION WE COLLECT

We collect the following types of personal information when you visit our website, interact with us via text message, or use our services:

Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and other contact details.
Account Information: If applicable, usernames, passwords, and authentication details for accessing our services.
Transaction & Payment Information: Billing details, payment history, and any financial data necessary to process transactions.
Communication Data: Any messages, inquiries, or feedback you provide via contact forms, email, SMS, or customer support interactions.
Technical Information: IP address, browser type, operating system, device identifiers, and log data related to website usage.
Cookies & Tracking Data: Information about how you navigate and interact with our website, including browsing activity and preferences.

HOW WE USE YOUR INFORMATION

The personal information we collect is used for the following purposes:

To provide, maintain, and improve our services and website functionality.
To process transactions and communicate regarding orders, invoices, or service requests.
To send important service-related updates, security alerts, and customer support responses.
To personalize your experience and offer relevant content or marketing communications (with your consent).
To comply with legal obligations, prevent fraud, and enforce our terms of service.

HOW WE SHARE YOUR INFORMATIOn

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

Service Providers & Business Partners: We may share necessary data with trusted third-party vendors, payment processors, or technology partners that assist in operating our business. These partners are required to protect your data and use it only for the services provided.
Legal Compliance & Security: If required by law, subpoena, or to protect our legal rights, we may disclose your information to regulatory authorities, law enforcement, or legal representatives.
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company.

Protection of Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice or obtain your consent. This includes text messaging opt-in and consent data, which will not be shared with any third parties.
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience and gather information about your browsing habits. You can control how your browser handles cookies, but disabling them may affect your experiences on our site.

Your rights & Data control

contact us

You have the right to access, update, or request the deletion of your personal information at any time. If you have any concerns regarding how your data is used, please contact us at INFO@IT-aTHOME.COM.

If you have any questions about this Privacy Policy or SMS Terms & Conditions, please contact us at INFO@IT-aTHOME.COM.